I read the insurance trade press every day, and if there's one story I read over and over again, it's that the U.S. insurance industry is on the verge of a cataclysmic brain drain. The workforce is getting older (I'm 53 years old, which makes me one of the younger members,) and a lot of people in the industry are seeing visions of retirement. A sizeable number of our colleagues will write their last accounts or adjust their last claims over the next several years. By most accounts, we are nowhere near ready for this.
That's why the work described in this three-minute report from a TV news show in upstate New York is so important. Many of you are probably familiar with the name "InVest," but you may not know how it works or how well it works. This is a good example of outstanding work done by one CEO of a small mutual insurer and some high school teachers.
Watch, and think about what you can do to make sure knowledgeable insurance professionals will be there to handle your claims ten years from now.