NPR's excellent Planet Money podcast recently did a show about how we as humans become comfortable with frightening technology. Did you ever wonder why elevators used to have operators in them? It's because, once upon a time, people didn't fully trust elevators and they wanted someone there to take control if necessary.
The hosts discuss this in the context of the Google driverless car. Since that is a technology that will have a major impact on all of us who work in the insurance industry, I think you'll find it worth your time to give this 16 minute episode a listen. Will we ever become comfortable with the idea of a car that no person is driving? The thought scares me witless. Before you say "ABSOLUTELY NOT", though, consider the story they relay about the Air France crash in 2009. There are few things in life that human intervention can't make a little bit worse.
Listen to the podcast and sound off in the comments about what you think.